{"id":254,"date":"2026-03-15T11:37:12","date_gmt":"2026-03-15T11:37:12","guid":{"rendered":"https:\/\/qa-knowledge.ebanqo.io\/?p=254"},"modified":"2026-03-15T11:37:12","modified_gmt":"2026-03-15T11:37:12","slug":"how-to-set-change-or-edit-working-hours","status":"publish","type":"post","link":"https:\/\/qa-knowledge.ebanqo.io\/?p=254","title":{"rendered":"How to set, change or edit working hours"},"content":{"rendered":"\n<p>Go to <strong>Configurations &gt; Working Hours<\/strong>. A modal will appear.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/KB-12.png\" alt=\"Working hour setting in eBanqo Messenger\"\/><\/figure>\n\n\n\n<p><strong>To change working hours<\/strong><\/p>\n\n\n\n<p>To change working hours, click on the time field as shown below and select the preferred time.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/KB-13.png\" alt=\"Working hours settings\"\/><\/figure>\n\n\n\n<p><strong>To disable a working day<\/strong><\/p>\n\n\n\n<p>To disable support on a specific day, uncheck the selected day.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/KB-17.png\" alt=\"Working hour settings\"\/><\/figure>\n\n\n\n<p>Click on <strong>Save<\/strong>.<\/p>\n\n\n\n<p><strong>How to set special hours (Holidays and Special working hours)<\/strong><\/p>\n\n\n\n<p>Scroll down to <strong>Working Hours on Holidays<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/KB-14.png\" alt=\"Working hour settings in eBanqo Messenger\"\/><\/figure>\n\n\n\n<p>Click on the <strong>Select Date<\/strong> field. A calendar will appear.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/KB-16.png\" alt=\"Working hours settings in eBanqo Messenger\"\/><\/figure>\n\n\n\n<p>Select your preferred date and click <strong>Save<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Go to Configurations &gt; Working Hours. A modal will appear. To change working hours To change working hours, click on the time field as shown below and select the preferred time. To disable a working day To disable support on a specific day, uncheck the selected day. Click on Save. How to set special hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-254","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to set, change or edit working hours - Help center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/qa-knowledge.ebanqo.io\/?p=254\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set, change or edit working hours - Help center\" \/>\n<meta property=\"og:description\" content=\"Go to Configurations &gt; Working Hours. 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