{"id":258,"date":"2026-03-15T11:41:12","date_gmt":"2026-03-15T11:41:12","guid":{"rendered":"https:\/\/qa-knowledge.ebanqo.io\/?p=258"},"modified":"2026-03-15T11:41:12","modified_gmt":"2026-03-15T11:41:12","slug":"how-to-change-email-for-support-queue-notification","status":"publish","type":"post","link":"https:\/\/qa-knowledge.ebanqo.io\/?p=258","title":{"rendered":"How to change email for support queue notification"},"content":{"rendered":"\n<p>To enable or disable your support queue email notification, <strong><em>log in<\/em><\/strong> to your account and click on <strong><em>Configurations &gt; Bot Settings<\/em><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/new-kb-2.png\" alt=\"How to set customer wait time in eBanqo messenger\"\/><\/figure>\n\n\n\n<p>If editing is not enabled, click on the <strong><em>Enable Edits<\/em><\/strong> button. This allows you to make changes to the support settings.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/new-kb-3.png\" alt=\"Toggle enable edit button\"\/><\/figure>\n\n\n\n<p>Click on <strong><em>Email for Support Notification<\/em><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"http:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/06\/new-kb-5.png\" alt=\"How to change email for support notification in eBanqo Messenger\"\/><\/figure>\n\n\n\n<p>In the text field box, erase the existing email and type in your preferred email. Your changes will be saved automatically.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To enable or disable your support queue email notification, log in to your account and click on Configurations &gt; Bot Settings. If editing is not enabled, click on the Enable Edits button. This allows you to make changes to the support settings. Click on Email for Support Notification. In the text field box, erase the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-258","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to change email for support queue notification - Help center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/qa-knowledge.ebanqo.io\/?p=258\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to change email for support queue notification - Help center\" \/>\n<meta property=\"og:description\" content=\"To enable or disable your support queue email notification, log in to your account and click on Configurations &gt; Bot Settings. 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