{"id":278,"date":"2026-03-15T11:57:21","date_gmt":"2026-03-15T11:57:21","guid":{"rendered":"https:\/\/qa-knowledge.ebanqo.io\/?p=278"},"modified":"2026-03-15T11:57:21","modified_gmt":"2026-03-15T11:57:21","slug":"how-to-create-a-push-notification-2","status":"publish","type":"post","link":"https:\/\/qa-knowledge.ebanqo.io\/?p=278","title":{"rendered":"How to create a push notification"},"content":{"rendered":"\n<p><strong>1.<\/strong> To create a new push notification, log in to your account.<\/p>\n\n\n\n<p><strong>2.<\/strong> Go to <em><strong>Push Notifications<\/strong><\/em>.<\/p>\n\n\n\n<p><strong>3.<\/strong> Click the <strong>Create New Push Notification<\/strong> button.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/08\/KB-9.png\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n<p><strong>4.<\/strong> When you click the <strong>Create New Push Notification<\/strong> button, a modal opens.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/08\/KB-10.png\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>5.<\/strong> There are two options available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Freeform Text<\/li>\n\n\n\n<li>Template<\/li>\n<\/ul>\n\n\n\n<p><strong>a. Freeform Text<\/strong><\/p>\n\n\n\n<p>For a freeform text, compose a new message you intend to send to your customers.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/08\/KB-11.png\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>b.<\/strong> After entering your message, decide whether you want to send it to one platform per customer or to all the platforms each customer has used to interact with you.<\/p>\n\n\n\n<p>To send to one platform for each customer, check <strong>Send to a single platform per user<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/08\/unnamed.png\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>c.<\/strong> If you want customers to receive the push notifications on all the platforms they have used to contact you, leave it unchecked.<\/p>\n\n\n\n<p><strong>d.<\/strong> Preview your message before sending it by clicking the <strong>Preview<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/08\/unnamed-1.png\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>e.<\/strong> Once you click the preview button, a modal containing the details of your push notification appears.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/qa-knowledge.ebanqo.io\/wp-content\/uploads\/2021\/08\/KB-15.png\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>f.<\/strong> If you are satisfied, click <strong>Send<\/strong>. If not, click <strong>Cancel<\/strong> to return to the editor and make changes.<\/p>\n\n\n\n<p><strong>Template<\/strong><\/p>\n\n\n\n<p>The option to send push notifications using a template is not yet available. Once it becomes available, this article will be updated with the steps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. To create a new push notification, log in to your account. 2. Go to Push Notifications. 3. Click the Create New Push Notification button. 4. When you click the Create New Push Notification button, a modal opens. 5. There are two options available: a. Freeform Text For a freeform text, compose a new message [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-278","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to create a push notification - Help center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/qa-knowledge.ebanqo.io\/?p=278\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to create a push notification - Help center\" \/>\n<meta property=\"og:description\" content=\"1. 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