Tags and Notes
How to create tags Login to ebanqo.io and go to configurations on the menu bar
Conversations
- March 23, 2023
- 8:56 pm
How to Configure Listed FAQ
How to Configure Listed FAQ Go to Configuration Select Knowledge Base3. Select Listed FAQs and
How to use Auto-assign
With Auto-assign, you can set up specialized teams in eBanqo messenger that handle specific requests.
How to manage a failed response
There will be instances where customers will find the answer your chatbot provided unsatisfactory. This
How to view chat history
You can view the previous conversation your customer had with you or the bot in
How to create a push notification
1. To create a new push notification, log in to your account. 2. Go to
Chatting with customers
How to chat with customers on the queue 1. To chat with a customer on